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However, if you’re reinstalling a wireless printer, you should first make sure your printer is turned on. This usually involves simply connecting your printer to your computer with a USB and turn it on. You now need to reinstall your printer to your computer. Right click the model you’d like to remove and select ‘remove’. To remove your printer, simply open the ‘devices and printers’ in your computer’s control panel.
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This will clear the printing queue and allow you to restart your model.Īnother way you can fix an offline printer is to remove the printer from your PC or laptop and reinstall it. To combat this, try clearing all your print jobs by pressing ‘cancel all documents’. Still asking yourself why is my printer offline? Well, one document could have caused your printer to go offline. This can reboot your model and can sometimes help your printer to pick up the connection. If your connection is working but your printer is offline, you can try restarting your machine. You can then print a status sheet to give you a detailed breakdown of your connection, by simply pressing ‘. This will show you the current status of your network setting. Select the ‘network settings’ function and press ‘confirm network settings’. For example, on a wireless model such as the Xerox Versalink C400DN, you should enter the ‘set-up’ mode on your printer. If you have a wireless printer, checking the connection can be slightly trickier. If all of these connections look to be working, try moving your cables to alternative ports. You should look at the network cable connecting your printer to your router, and check the USB cable connecting your printer to your PC or laptop. The first port of call is to double check your printer’s connection with your computer.
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How to get your printer back online Check your connection
Old age or a lack of updates can cause this, and if this is the reason your printer is offline, you will have to troubleshoot it.
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However, it can also indicate a problem with your driver or software. This can be as simple as a disconnected cable, or an error occurring due to a paper jam. This can be caused by an error between the device and the printer. Occasionally when printing, the device or computer thinks the printer is offline even when it is ready to start printing. Printers can appear to be offline if they can’t communicate with your PC. Whatever the reason, there are several checks you can do to determine which issue you’re facing. There can be a number of reasons for this, from connectivity issues to a fault with your printer. If your printer is showing an offline message, it means it’s having a hard time communicating with your computer. In this blog post, we’ve explained the possible reasons why you’ve got an offline printer, and how you can fix it. When you’re running a business, there is nothing worse than receiving a message telling you that your printer is offline and not knowing how to fix it. Even with today’s advancements in technology, computer start and printer issues are still a frequent occurrence for some people.
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